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For your role · Engineering

For engineering. Production faults, with the evidence attached.

You fix what breaks in production. OpsCommand hands you incidents with their evidence, and links them to the issue, pull request and deploy that fix them.

Book a demoSee how it works
An incident in OpsCommand for an example organisation: its status, severity, service and component, the workaround, and the problem that caused it.
Example data, from the product itselfAn incident and its cause, as it is in the product today.

Today, and with OpsCommand

What changes for your team.

Today

  • Production faults arrive as chat messages, without logs or steps to reproduce.
  • Incidents and code live in different systems, linked by hand if at all.
  • A fix counts as done when it merges, whether or not production recovered.

With OpsCommand

  1. 01

    Handovers with evidence

    Reproduction steps, evidence and correlation IDs travel with the incident to your team.

  2. 02

    Linked to your tools

    Issues and pull requests in GitHub, GitLab or Jira; your CI moves the incident on.

  3. 03

    Verified, not assumed

    The incident closes when the service’s own checks pass, so you know the fix worked in production.

  4. 04

    AI that cites its evidence

    Similar incidents and likely causes, each with its sources; off until it is turned on, and a person decides.

Getting started

Where you start.

  1. 01

    Connect GitHub, GitLab or Jira

  2. 02

    Send your telemetry through OpenTelemetry or the events API

  3. 03

    Link your CI, so deploys move incidents on

The areas you work in.

See OpsCommand on your own services.

A 45-minute walkthrough with the people who run your services: one incident, from first alert to verified fix.